FAQs

Why should I buy nearly new, not new?!

The best ski clothing is, justifiably, expensive. The materials used are incredibly light, durable, warm and breathable and will cope with virtually any conditions to be found on top of a mountain. Good ski gear will last many years.

On the other hand the cheapest ski wear is best avoided altogether, new or not!

Skismart offers you top quality ‘good as new’ clothing that ensures all day comfort on the slopes year after year, at just a fraction of regular retail prices. The best for less!

What ski wear brands do you offer?

Skismart stocks only premium quality European and North American brands, including Spyder, Helly Hansen, The North Face, Eider, Schoffel and Killy, in a huge range of styles and colours.

How new is your clothing?

Our clothing is ‘nearly new’ and has been worn no more than three times. All items are guaranteed to be in excellent condition, free of damage or discolouration.

We offer a ‘no questions’ money back guarantee if you are not completely satisfied with your purchase.

What ages and sizes do you cater for?

We’ve got the whole family covered! Skismart carries adult sizes from XS to 2XL, children from age 3 to 7 and juniors from 8 to 16.

How do I check what sizes to order?

Please refer to the size guides accompanying each item. It is important to note that each brand uses its own size convention, so it’s best to look at the measurements (for chest, waist, hips, inside leg etc) and to select on that basis.

Can I combine any jacket with any pant?

Yes, no problem. Each jacket and pant has one or more recommended pairing based on style and colour, but you’re welcome to mix and match as you like.

Do you provide advice on ski wear?

At Skismart, we’re always happy to provide general advice on winter sports clothing and other essentials for your trip. Feel free to contact us at any time on info@skismart.co.uk

I live outside the United Kingdom – can I use your service?

Shipping to any address in the United Kingdom is free of charge. If you live outside the United Kingdom a postage supplement will apply. Please contact us on info@skismart.co.uk for confirmation of charges before placing your order online.

How and when are orders delivered?

All our orders are delivered by first class Royal Mail and you can expect delivery within a maximum of three working days.

If you require your clothing more urgently this can usually be arranged – please email us at orders@skismart.co.uk

What if there is a problem with my order?

We recommend you contact us within 48 hours of receipt of your delivery, so please try on your ski wear as soon as you receive it.

If there is an issue with your order we will happily provide an exchange (subject to availability) or a full refund as you prefer.